FAQ

Our products can only be purchased through authorized dealers. To find the one closest to you, click here and use the interactive map to find the most convenient one for you.

No, Beta Tools does not sell its products online. Our official website is an info commerce platform that gathers all the useful information to help you choose our products and purchase them through an authorized dealer.
To find the store closest to you, click this link and use the interactive map to find the most convenient sales point for you.

Beta Tools provides the following services to its customers upon request: torque wrench calibration, multimeter certification, measuring instruments and Robur products. To use these services, we invite you to contact your trusted dealer, who will guide you through the procedure.

Yes, all Beta Tools products are covered by a legal warranty, which starts from the date of purchase shown on the invoice or receipt and covers up to 12 months for professional use or 24 months for non-professional use.
In addition, if you have purchased a battery-powered tool, you have 30 days from the date of purchase to register here and obtain the free extension of the warranty to 3 years.

Yes. The Beta Chemicals line offers a wide range of specific lubricating products for the proper maintenance of Beta tools.
To identify the product best suited to your needs, see the dedicated page link .

To keep your Beta tools always efficient and ensure maximum durability over time, it is important to follow a few simple maintenance rules.
Hand tools, such as wrenches and pliers, should be cleaned regularly with a suitable solvent and then lubricated with oil to protect them from oxidation and wear.
If you work in particularly aggressive environments (humid, salty, corrosive), apply a silicone spray and leave the surfaces soaked, so as to create a protective layer that helps prevent damage.
In addition, for some specific products you can consult the printed instruction booklet or download the digital version from within the web product page.

Beta tools are designed to far exceed the requirements laid down by the relevant standards. Therefore, if used correctly they do not require any particular precautions.
However, it is important to avoid modifications to the product, as well as improper uses, such as the use of unauthorized extensions, impact use, or the application of excessive loads. These behaviors can damage the tool and also result in the warranty becoming void.

The most effective way to remove rust and corrosion is to use an ultrasonic cleaning tank (such as our item 1895) together with the “RUST” product item 9882R, specifically designed for this purpose.
If you work in particularly aggressive environments, we also offer a line of stainless steel tools, designed to ensure maximum resistance and durability even in difficult conditions.

The service life of our tools may vary depending on the type of product and the intensity of use; therefore, it is not possible to indicate a standard duration valid for all.
In any case, our tools are designed to ensure high and long-lasting performance, even under demanding working conditions.

In case of problems, we invite you to contact directly the dealer from whom you purchased the product. They will take care of any return procedure and manage the entire process.
(Your tool will be checked by our technicians, after which a cost estimate will be issued. Only after your confirmation will we proceed with the repair.
If the product is still under warranty, remember to attach a copy of the proof of purchase, so that we can verify the coverage and speed up the procedure.)

The heart of every Beta product is 100% Italian. Every product comes from Italian design, engineering and styling, by a specialized team that translates the experience and the tradition of the brand into reliable solutions recognized all over the world.
Some strategic and representative lines are produced entirely in Italy.
Other products are manufactured abroad, in carefully selected facilities with the same attention and control, to ensure the same quality everywhere

If you have special requirements or cannot find the tool you are looking for in our catalog, write to us at [email protected]: our team will evaluate the request and look for the solution best suited to your needs.